The Implementation Consultant (IC) team helps healthcare providers and community organizations across Michigan understand and use the Great Lakes Health Connect suite of applications and solutions. ICs assist individuals and groups by:
• Presenting applications and explaining their functionality
• Exploring and discussing common challenges and workflow issues
• Guiding the practice/organization through the start-up and set-up process
• Training staff as needed
• Fostering fruitful relations hips with decision makers across the care-continuum
• Assisting the community in becoming a care-connected community

GLHC Implementation Consultants are regionally based, they understand the local politics and the important stakeholders in the area. There are six ICs spread out across the state of Michigan.

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Mary Graham – Northern Michigan

Manager, Community Engagement

(616) 323 – 2959

Alcona, Alger, Alpena, Antrim, Arenac, Baraga, Benzie, Charlevoix, Cheboygan, Crawford, Delta, Dickinson, Emmet, Gogebic, Grand Traverse, Houghton, Iosco, Iron, Kalkaska, Keweenaw, Lake, Leelanau, Luce, Mackinac, Manistee, Marquette, Mason, Menominee, Missaukee, Montmorency, Ogemaw, Ontonagon, Osceola, Oscoda, Otsego, Presque Isle, Roscommon, Schoolcraft,  and Wexford County

Bryan Bulock – Mid-Michigan

Senior Implementation Consultant

(517) 749 – 2637

Branch, Calhoun, Clare, Clinton, Eaton, Gladwin, Gratiot, Hillsdale, Jackson, Ingham, Isabella, Lenawee, Livingston, Midland, Monroe, Shiawassee, and Washtenaw County


Greg Cavanaugh – East Michigan

Implementation Consultant

(586) 596 – 8296

Bay, Huron, Lapeer,  Macomb, Oakland, Saginaw, St. Clair, Sanilac, and Tuscola County




Katrina Khouri – Genesee County

Implementation Consultant

(810) 252 – 4475

Genesee County






Carrie Strom – West Michigan

Implementation Consultant

(616) 588 -4692

Allegan, Barry, Berrien, Cass, Ionia, Kalamazoo, Kent, Mecosta, Montcalm, Muskegon, Newaygo, Oceana, Ottawa, St. Joseph, and Van Buren County